Reply by Probioslim

Not resolved
Hi Kari,

We are so sorry to hear about your unfortunate experience.That was truly not our attention. We really appreciate your feedback and we hope you can give us a chance to make it right! We are going to go ahead and have our satisfaction specialist Corey reach out by email to find an advanced solution.Again, we are extremely sorry for your experience and will do everything in our power to rectify this.
Sistersville,West Virginia
Additional Fees
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

I orded the samples and now i am being charged $74.98 for a full bottle that I didnt even order. I tried calling 1-877-869-3308 about 50 times but no one ever answers.

I am very pissed. This $74.98 has over drafted my checking account. I want my money back....NOW!!!!!!!!! What is wrong with you people.

Dont offer a free sample and then charge for something we dont want. I am going to call the better business bureau and make a complaint if I do not get all of my money back. Thats just wrong.

Does anyone even work for this company??? I think not since no one is answering their phones...Kari Weekley

Product or Service Mentioned: Probioslim Free Trial.

Reason of review: Pricing issue.

Monetary Loss: $103.

Preferred solution: Full refund.

I didn't like: Total lack of customer service, Issues cancelling, Sending i do not want, Not being able to get ahold of anyone to cancel order.

Company wrote 0 private or public responses to the review from Jun 27, 2016.
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