Sarah Lsi
map-marker Denton, Maryland

Probioslim Free Trial Review from Denton, Maryland

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Shocked!! I stupidly ordered a trial of Probioslim, and my card was charged twice for two different amounts, but both less than about $1.80. Never received trial product samples (how many given the two different charges)?

Then today, a package arrives with a box of Probioslim in it. And a draft from my bank account for $75.95! FOR WHAT?? I have seen you can get a box of this stuff at Walmart, CVS, Amazon, etc, FOR LESS THAN $20.00!!!

What's the deal, FSF Probioslim company? First I'm EXPECTING to receive samples before being outright charged an outrageous price for a product I never did get to first sample.

I have NOT opened the product box that came in the mailer envelope I did open.

I want to return it immediately and I expect an immediate FULL REFUND of the $75.95 you charged my account today.

Do not give me any of this BS about how refunds take 10 days to process. You can refund the usery level amount you took from my account at any time. None of this "X" days to process refunds ***.

I know how your type operate; hanging on to amounts to be refunded as long as possible. Nor with me you won't.

I'm now reporting your actions to the Consumer Financial Protection Bureau, and believe me, based on past experiences, that agency won't fool around cutting any slack to companies who abuse consumers as you (and other companies have tried to get away abusing me and hoping I'll just say "oh well, too bad I got taken and that company got my money...sigh."

Nope! TH Consumer Financial Protection Bureau will be on you like white on rice after I explain my case to o them I have with companies like yours.

If you're smart, by the time they contact you (maybe 1, maybe 2 days from now) you'd best be ready to tell them my refund has already been issued, or they won't easily go away.

I know. From experience. Best government agency there ever was. So hop to it. It's too late tonight, but I will be contacting your company tomorrow and you'll know who I am when I reiterate the content of my post tonight.

Probioslim Reply:
Hi Deborah, thank you for your review regarding your experience. We greatly appreciate you taking the time to bring this matter to our attention and apologize for any inconvenience your experience may have caused you. We strive to exceed our customers expectations and create memorable experiences. We take all feedback seriously and sincerely regret that we did not meet your expectations. We would love to regain your trust! Our customer satisfaction manager is in the middle of emailing you as we speak to rectify this situation.
View full review
Reason of review:
Pricing issue
Izek Luv
map-marker Washington, District Of Columbia

Resolved: Unauthorized charge or nearly $100

DO NOT ORDER TRIAL!!!! I never authorized this charge; I have called the number I am left on hold listening to a loop about the product that is only infuriating me!

This is the number to cancel for pity’s sake. NO EMAIL posted anywhere. IN ADDITION, the product does not work. I do not want it, never wanted it and I have been trying to cancel but they GIVE YOU NO OPTION TO DO IT.

HOW CAN THIS BE LEGAL? I want my money refunded and I want to be directed to an actual human.

DOES ANYONE KNOW HOW TO REACH THEM.

Probioslim Reply:
Hi Theresa, thank you for reaching out! It looks like you talked to our representative Jack yesterday. We are ecstatic that he was able to rectify your concern! We greatly for your patience throughout this whole process. Have a great week! : )
View full review
Cons:
  • Zero wt loss plus feeling very sick plus auto-billing
  • Unauthorized delivery of product
  • Product
Reason of review:
All of the above
Loss:
$95
Preferred solution:

Full refund

Marilynn Sey
map-marker Salton City, California

Probioslim Free Trial Review from Salton City, California

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Probioslim

Someone needs to contact me!! You stole $94 from my account yesterday.

I ordered your free sample and paid the shipping. Ive only been using probioslim advanced for 1 week, thats not even long enough to see if it works!! None of your merchant numbers work to get ahold of you, and you keep deleting my posts. Ive reported to my American express and they are going to file a fraudulent dispute with you!

I will get the money back, but maby instead of deleting my posts and hiding behind your computer, you should respond to me, or email, or call. Something.

You have no honor, and until you make it right and apologize for stealing my hard earned money i will make it my mission to let all the other moms out there what kind of company you are!

Chelsea Steckman

Probioslim Reply:
Hi Chelsea, we are very disappointed to read of your bad experience. Unfortunately, Monday is a our busiest day when it pertains to call volume and we do apologize for that. We are going to have our customer satisfaction specialist Corey reach out by email to rectify this!
View full review
Reason of review:
Pricing issue
Anonymous
map-marker Chicago, Illinois

Unauthorized Withdrawal

Highly upset I signed up to receive the free trial and then received an unauthorized withdrawal from my account, this is a complete scam and I want my money returned immediately and further more the pill doesn't work. I want the entire world to know not only should this product not be ordered but this company is a scam and I plan on reporting to the BBB. I am completely appalled at the shenanigans that this company has pulled, and at no point was anything listed about money being removed from my account at any time other than the money that I shelled out for delivery of this product.

Probioslim Reply:
Hi Tanisha, we are so sorry to hear you were not fully satisfied with your experience. Rest assured, we have our customer satisfaction specialist emailing you right now to find a solution to this matter!
View full review
Cons:
  • Lies and the way the steal from others
Reason of review:
Problems with payment
Loss:
$75
Preferred solution:

Full refund

Anonymous
map-marker Waterloo, New South Wales

Probioslim - Review in Weight Loss, Diets and Training category from Waterloo, New South Wales

Keep calling number there is no email address would like to cancel

Fran_rainbow@***.com

Pass on above info email me back

Probioslim Reply:
Hi Frances, thanks for reaching out about the trouble that you have had in regards to getting in contact with us! We would love to help! We are going to have our satisfaction specialist reach out to you by email to help get this resolved.
View full review
Reason of review:
Poor customer service
Erma Dvc
map-marker New Canaan, Connecticut

Probioslim Free Trial Review from New Canaan, Connecticut

Ordered a sample to try...called to cancel any future order but received an order anyway and charged $74.98. Called and got a negative attitude and said I could send it back wtihout the shipping charged refunded plus I had to pay for shipping it back.

It would take at least a month to get a refund ...the cost would be another $12 or more to send it back with insurance. Once again, another situation where they get you after the sample. DO NOT fall for their so call sample promotion...it's a scam and I should have known better...I will tell my AX card to cancel the payment and let them figure it out. Besides, you can get the same effect drinking green tea and stop eating fating food...otherwise, if you think ProbioSlim can work magic, forget it...it's only a supplement.

BE CAREFUL>>>they only take your money.

Probioslim Reply:
We are so sorry to hear about your unfortunate experience. That was truly not our attention. We really appreciate your feedback and we hope you can give us a chance to make it right! We are going to go ahead and have our satisfaction specialist Corey reach out by email to find an advanced solution. Again, we are extremely sorry for your experience and will do everything in our power to rectify this.
View full review
Reason of review:
Problems with payment
Anonymous
map-marker Cub Run, Kentucky

Probioslim Review from Cub Run, Kentucky

I'm not taking any of the pills i.e. ant them stop taking my money off card! I had a heart attack in December 2015 will send back bottles iv not opened any

Probioslim Reply:
Hi Louise, we're so disappointed to hear that you had a bad experience with our service and we offer our sincerest apologies. Please give our company a call (Number is on the bottle) so that we can discuss how to fix this issue. Corey, our customer satisfaction specialist will also reach out to you by email to help solve your concern! We want our customers to always enjoy Peak Life and experience the best in customer care!
View full review
Reason of review:
Problems with payment
Anonymous
map-marker Mechanicsburg, Pennsylvania

NOT ORDERED

I allowed a free trial sample of ProbioSlim to be sent to me for the shipping cost of $2.99 on Aug 8th.After I completed that offer the site then tried to sell me another product that they claimed needed to be taken with the ProbioSlim; at that point I refused any further transaction.

I am not pleased with the performance of the free trial, and did not order any more. I do not do business with companies that trick a customer into accepting a "free" sample then try to charge them an outrageous amount by using the bank information the customer unknowingly provides by accepting the shipping fee without notifying customer to see if they liked the product and wanted more.

I want my money returned to my account immediately, and you are NOT authorized to remove anymore money from my account EVER again!!How far I will go to warn other people about your underhanded way of doing business will depend on how soon you return my money!

More Review Details

Probioslim Reply:
Hi Katie,

Thank you for letting us know about your recent experience with ProbioSlim. We apologize if our service did not meet your expectations, and appreciate you taking the time to share your concerns. We assure you that we are anxious to find a solution to this matter! We will have our customer satisfaction representative, Corey reach out to you by email to rectify your concern. We also, have an excellent customer care center (The number is listed on the bottle) they would love to come to the phone to help you find an adequate solution!
View full review
Cons:
  • Charged without knowledge
Reason of review:
Poor customer service
Anonymous
map-marker Brownwood, Texas

Not happy

I am not happy I got another bottle of the product and I didn't pay for another bottle and I already opened it and I want my money back or something I like the product and I didn't think that my trial was over and if you would have told me that my trail was over I would have cancel my subscription. So if there is anything that you can do for me I would appreciate it and if I can get my money back that would be even better so please let me know what you can do for me and what do you want me to do with the bottle that I already opened the package. Thank You

Probioslim Reply:
Hi Jennifer, thank you for bringing this situation to our attention. First, and foremost we would like to apologize for any inconvenience we may have caused. We would love to rectify this concern for you. We have an awesome customer care center (The number is listed on the bottle). They would love to come to the phone to help solve this situation. Corey, our customer satisfaction specialist will also reach out to you by email to help, as well.
View full review
Reason of review:
Not paying for the other bottle
Loss:
$75
Preferred solution:

Full refund

Anonymous
map-marker Akron, Ohio

Probioslim Trial Review from Akron, Ohio

Ordered trail products, did not want any more,it automatically generated a order and billed my credit card, do not want

Probioslim Reply:
Hi Robert,

Thank you for letting us know about your recent involvement with ProbioSlim! We are sorry to hear about your experience, thus far. We would love to help! We have an excellent customer care center (number is listed on the bottle), they would love to work with you on finding an adequate solution to this matter. Corey, our customer satisfaction specialist will also reach out to you by email to help solve your concern!
View full review
Reason of review:
Problems with payment
Anonymous

Auto Shipping LIES!

This product is a straight SCAM. Do yourself and your bank a favor and RUN! You have been warned.

SCAM!

SCAM!

SCAM!

SCAM!

SCAM!

SCAM!

SCAM!

SCAM!

SCAM!

SCAM!

SCAM!

SCAM!

SCAM!

SCAM!

SCAM!

SCAM!

YOU WANT 80 WORDS? WELL GIVE ME BACK MY $80.00!! AJDSA KLSDAK KJSDASJ LKJSDASM JIASDI ADIJAIJD SJDIJ ASJJAO RPUJNSD ASDJKFDKJVA PIJRFJ ASJKDID DNSNFSO IROSIERJ ASDJDAODILIESKLSJSCAMKLHASSTEALHSAK CHEAT IOASJDA NOREFUND? AUTO SHIPJASHSDADJ HIDDEN INFOLASJDAOIOJS ALASJIVCNS OSRDSO ASJASDIOFALSE LASDA ADVERTISIEMENTS SDAHDA LIARS HSDADH SDHAKSDH HAKS NOT A GOOD COMPANYJHSDKAHDONT WASTE YOUR MONEY PEOPLE! ASDH LJDITFXCJNIASD SDMDSUI9 ASDD9WEU08S 98W3 SHDWD98 POCKETING ALLLL YOUR MONEYASDHAK OVER LIESAHKSD FREE TRIAL MY ***!ADASDJ REAL REVIEWS BAD REVIEWS. THERES YOUR 80+ WORDS, LIARS!

Probioslim Reply:
Hi there, Our team is sorry you feel this way. We offer the sample so you can try it before paying full price in stores. We ask for a call back to discontinue it. We would love to help you, we have a customer care center (The number is on the bottle) to help rectify these types of concerns. Have you reach out to them, yet?
View full review
Cons:
  • Ordering without permission
  • Taking money a day early before trial expired
  • It made me physically sick
Reason of review:
Problems with payment
Loss:
$200
Preferred solution:

Full refund

Anonymous
map-marker New Braunfels, Texas

Probioslim Pills Review from New Braunfels, Texas

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I have tried the product for 15 days and another 15 days and it has not worked for me the only thing it makes me do is go to the bathroom a lot number 2 but it has not helped me lose not even one inch or ounce and keep me from having a stomach ache and just keep going potty i need to cancel any next shipments due to no visable results cant see my self paying for something that hasnt helped me thank you

Probioslim Reply:
Hi Diana, thank you for reaching out! It looks like you phoned into our customer care center on 3/1/16. You talked to a representative named Jack. Jack went ahead and helped you cancel your account, have you received your cancellation email we sent you, confirming this? Let us know if you have any questions or concerns, we would love to answer them for you!
View full review
Reason of review:
Bad quality
Doniel Uor
map-marker San Jose, California

Resolved: Probioslim Scam

Updated by user Mar 15, 2016

I received an e-mail from Peak Life apologizing for my experience with Jose the person I spoke to cancel my order.

I have to say Peak Life reimbursed my money and I want to say that they're very understanding. Now I know that they care for their customers and one bad person in their customer service does not reflect their company.

I want to let anyone know that if this product didn't work for me it doesn't mean that it will not work for someone else.

This product works different for different people. I would like to thank Peak Life for everything they did to fix my issue.

Sincerely,

Olga Sevela

Original review Feb 29, 2016

I spoke with Joe which he accused me of scamming them for not returning the un opened bottles of their product when I cancelled the trial. when I called twice to cancel the person that answered never gave me information on what to do once cancelled.

She convinced me to extend the trial and to call her Feb. 17 to cancel if I wasn't happy. I called the 16th and cancelled and no one explained what to do with product. I told Joe that I was charged $74.98 for probioslim and $74.98 for Peak testosterone bottle.

I told Joe I can send them the unopened bottles and he said that it was too late the 30 day trial was over. To top it all off I found the price of Probioslim is $19.88. Who's Scamming who?? The Peak Testosterone costs $69.95.

I will trash this ***.

IT DOESN'T WORK!! Joe very RUde

Probioslim Reply:
Hi Olga, We would like to thank you for taking the time to provide us with your honest feedback! We are ecstatic that your concern was rectified! Corey, our customer satisfaction specialist who emailed you, is absolutely great and takes his job very serious. We will make sure that he is aware of your amazing feedback! Thanks again!
View full review
Cons:
  • Bogus trial period
  • No cancellation information specified to customers
  • Rude customer service
Reason of review:
No cancelation procedures explained to customers.
Loss:
$150
Preferred solution:

Let the company propose a solution

Anonymous
map-marker Boise, Idaho

Send no more

This is not a review but a request. I can not find what I want.

Please do not send anymore pills to me. I am not taking them.I dont have time to mess with this right now. Our house burnt up in Nov. and are trying to get it rebuilt. Our daughter-in-law died, found her on the floor deceased. And to top it all we had to have the dog put to sleep. Sure sounds like a story but it is all true

Thanks

Madonna M Girard

dgirards@***.com

Probioslim Reply:
Hello Madonna,

We are sorry your experience with us was not a positive one! We do have a customer support line (Number is listed on the bottle). Give them a call and they will be more than glad to resolve this for you! We are also, going to have one of our customer satisfaction representatives reach out to you by email to help, as well! Let us know if you have any questions or concerns and we will be more than glad to answer them for you!
View full review
Cons:
  • Refusal of refund
Reason of review:
We have a temporary address but the cant seem to get everything sent to where we are.
Anonymous
map-marker Cumming, Georgia

Scam?

I requested what was supposed to be a free trial of this product, which gave me absolutely no results by the way, and when I was preparing to let them know that, I discovered that they had charged my debit account with a $44 charge. Looking on the internet to see exactly what that may be for, I could not even see a product for that price so it must include shipping.

I f it arrives and I have to pay to ship it back, there's going to be repercussions, as I will contact every banking and business and governmental agency which deals with this sort of thing. Also remember the best advertiing is word of mouth. Well that goes both ways. I am a disabled senior and that money is allocated for food, not shysters.

A friend said that if the product worked that she would pay for it for both of us, to try and beat back our diabetes by losing weight. I hope I dont have to have her join me in making phone calls, because we have the time to do so.

Probioslim Reply:
Hi Eddie, Our team is sorry to hear about your experience. Have you tried to call back to speak to a supervisor, directly? They will be more than glad to work with you on an improved solution. We are also, going to go ahead and have our satisfaction representative reach out to you by email, therefore, we can rectify this! Thank you!
View full review
Reason of review:
did not place order
Loss:
$45
Preferred solution:

Full refund